Shipping Policy

Thank you for shopping with Aroha Nails!

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays). During busy periods or promotional events, processing times may be slightly longer.

Shipping

All orders are shipped from Australia using tracked shipping services. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Delivery

Delivery times vary depending on your location and the shipping service selected at checkout. While we do our best to ensure timely delivery, delays caused by shipping carriers, weather conditions, or other circumstances beyond our control may occasionally occur.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delayed or returned due to an incorrect or incomplete address provided by the customer.

Lost or Delayed Parcels

If your parcel appears to be delayed or lost in transit, please contact us at info@arohanails.com.au. We'll do our best to assist you in working with the shipping carrier to locate your order.

Contact Us

If you have any questions about shipping or your order, please contact us at info@arohanails.com.au.